Terms & Conditions

Website: https://twutravel.com/
Service Provider: TWU Travel With Us Private Limited (CIN: U63040DL2010PTC203489)

1. Introduction

By accessing or using twutravel.com (“Website”), booking or purchasing any tours, flight tickets, hotel reservations, or travel-related services (“Services”), you agree to be bound by these Terms & Conditions. If you disagree with any part, please do not use the Website or Services.

2. Contract and Booking

A contract between you and TWU Travel With Us Private Limited is formed only upon receipt of payment and confirmation of the booking by us.
You represent and warrant that you are at least 18 years old and capable of entering into a binding agreement.

3. Your Obligations

Provide accurate, current, complete personal information.
Comply with visa/passport requirements, travel regulations, airline policies, and destination rules.
Ensure that you hold valid travel documents for all destinations.

4. Pricing & Payments

Prices for tours, flights, hotels, and other services are displayed on the Website and quoted in Indian Rupees (INR).
We reserve the right to correct errors in advertised prices and to revise prices without prior notice until payment has been accepted.
Full payment (or deposit as applicable) must be made as specified at time of booking.

5. Changes by You

Requests for changes to bookings (date, passenger names, itinerary changes) are subject to availability and may incur administrative fees and supplier charges.

6. Changes by Us

We may need to change itinerary elements due to unforeseen circumstances (supplier closures, weather, government policy, etc.). We will inform you promptly, but refunds/compensation may not be offered for changes caused by such circumstances.

7. Third-Party Services

We may facilitate third-party services (airlines, hotels, transportation, visas, insurance). We are not responsible for the performance of third-party suppliers beyond acting as an intermediary.

8. Website Use

You agree not to misuse the Website, attempt to disrupt operations, copy content without permission, or use data scraping tools.
All text, graphics, and logos are protected by copyright and are owned by or licensed to us.

9. Limitation of Liability

TO THE EXTENT PERMITTED BY LAW, TWU Travel shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the Website or Services.