1. General
-
Cancellation charges depend on service type (flights, hotels, tours) and timing of cancellation.
-
All refunds are processed after deducting cancellation fees and any non-refundable supplier charges. Processing time may take 2–4 weeks depending on banking procedures.
2. Tour Package Cancellation
| Cancellation Period Before Departure | Refund/Charge |
|---|---|
| 30+ Days | Full refund minus admin fee |
| 15–29 Days | 50% refund |
| 7–14 Days | 25% refund |
| <7 Days | No refund |
Exact charges may vary by package — refer to your specific booking confirmation.
3. Flights & Hotels
-
Flight tickets and hotel reservations are subject to supplier terms and may be partially or fully non-refundable.
-
Changes or cancellations must comply with airline/hotel policies.
4. No-Shows
No refunds will be issued for services not used due to late arrival, missed flights, or voluntary early departure.
5. Force Majeure
No refunds for cancellations caused by unforeseen events like natural disasters, political unrest, pandemics, government travel bans, or other circumstances beyond our control.
6. Refund Process
-
Refunds will be credited to the original payment method or as store credit, as applicable.
-
Processing timelines and time taken by financial institutions may vary.